About Harmony


We are passionate about delivering excellent residential care that offers a safe, warm, caring environment for children and young people aged 8 -18 years, with behavioural, emotional and social difficulties (EDB).

We strive to empower children and young people to express their cultural, ethnic, religious, sexual or social diversity, informing and promoting their rights. Our homes cater for children that also have complex issues and who are experiencing developmental difficulties and problematic early life experiences, including attachment disorder, emotional behaviours and moderate to low learning difficulties.

Child hiding behind balloons

Our Values


Our team work hard to ensure that the following ethos and values are an integral part of life at Harmony CRH. We adopt a person-centred approach and concentrate on the individual viewing problems. Problems will not be seen as defining the young person and will not be the absolute focus of all our attention.

Emphasis will be on

Ensure the care plans are done but ensure they are able to show the progress to the young person while in care has made and the other areas they need to focus on if need being

Ensure young people have every right to the access of education and support in learning more and to progress into mainstream education if possible

Be shown and mentored by staff good healthy options, sport, right use of the local provisions to help them gain skills or access courses and other wellbeing opportunities

Encouragement of life skills to help move forward in life

Positive role models within the team so young people are shown positive actions

muddy wellies

Helping young people, their families and carers to address issues and be solution focused can lead to residential care being a positive experience at an important stage of the young person’s life.

With a strong staff value base, positive role models and strong work ethics, we ensure a clear care approach that will help to bring the team together by encouraging consistency in relation to behaviour and responses.

The views of all children and young people within the home will be sought and they will be a part of the decision-making process in relation to the running of the home. They also receive clear guidance on their rights, especially about their experience of being ‘looked after’ advising them on their right to comment or complain, identifying an advocate that will ensure that their concerns are heard and addressed.

Children and young people are encouraged and supported to develop healthy and positive relationships with people who care for them, who they live with, as well as others they may meet within the local community. We actively promote contact with significant other family members (subject to their care plan) and work closely to involve them in the decision-making process regarding to the welfare of the child. We believe it’s important to challenge the isolation often associated with behavioural, emotional and social difficulties, and we actively encourage inclusion.

Our Purpose


Our service provides medium & long term care for children and young people aged between 08 – 18 years who have experienced behavioural, emotional and social difficulties and placement breakdowns; this includes family, foster and residential placements. To ensure that their needs are met we will:

  • Ensure, when planning admissions to The Hollies, clear consideration is given to the mixes of children and young people. Given the wide age range of children and young people to be looked after and the complexity of their needs, we always take into account their ages to ensure that they are compatible.
  • All Children who are placed at The Hollies must have a placement plan that is in full agreement of providing a minimum of 25 hour’s education per week, and denoting who is responsible for this requirement.
  • Use the rota’s creatively to reflect a balance of gender and experience as well as providing adequate numbers.
  • Provide adequate staffing to work closely with smaller groups or individual young people in order to promote their welfare and to enable outside activities to take place.
  • Identify a key worker for each young person who works with them directly to ensure the identified objectives in their care plan are fully realised.
  • Meet the needs of each young person in placement through the provision of firm boundaries and structured care to promote and effect positive changes in preparation for independence.